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Privacy Statement.

You may notice that AhnLab has a new version of its privacy policy. Our privacy practices haven't changed. But our policy has gotten a makeover to make it easier for you to read and navigate.

This privacy policy explains what personal information is collected through this website, how that information is used, to whom it's disclosed, and how it's safeguarded. This policy applies only to personal information collected through the website and microsites of AhnLab that display or link to this policy. By 'personal information' we mean your identifying information (like name, home address, and email address), and possibly descriptive information (like City and Country) if coupled with your identifying information ('personally identifying information'). We may refer to AhnLab as 'we,' 'us,' or 'our' throughout this privacy policy.

This privacy policy answers these questions :

What personal information is collected by visiting AhnLab website and how is it used?

1. Information Collected Directly from You and Others on this website.

We collect personal information directly from you to dol the things typically associated with electronic commerce Web sites. Examples of the information we collect include First/Last name, email address, purchase and ordering information. In case of mobile solutions weso collect IMEI(Hash), Device models, OS versions and Carrier codes.

This information is collected only through making an account or registering your product through the Web.

We use this information to do things like :

• process your online orders;
• open an online account at your request;
• provide customer service, whether it's responding to a request or following up on an order;
• facilitate networks of online social activity centered around our products and services;
• market our products and services-for instance, by adding you to our email or print-catalog list when you make an online purchase.

2. Information We Observe or Collect through Technology

a. Navigational Information

When you visit our website, we collect navigational information, such as browser type and version, service-provider identification, IP address, the website from which you came, and the website to which you navigate. Navigational information is largely anonymous in the sense that it doesn't contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this navigational information with your personal information if you provide it.

b. Cookies

To better understand what you do while on our site, we use a browser feature known as a cookie. A cookie is a small data file that's stored by your Web browser on your computer. It's used to do things like see how you navigate our website, and remember you and your online purchases when you return. This helps us improve our website management, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes and purchase history.

Does global.ahnlab.com share the information it receives?

Information about our customers is an important part of our business, and we will not disclose to the 3rd party. We share customer information only as described below and with global partners of AhnLab, Inc.

What choices do you have over how your information is used?

1. Email

If at any time you'd like to stop future delivery of our email offers, simply disable the box at My Account > Edit My Information. This will stop future email offers from us, but won't stop operational or transactional messages such as email confirmations of your online orders, or customer service communications.

2. Cookies, Clear Gifs, and Online Network Advertising

You can block cookies or even clear cookies from your computer. Simply follow your browser's instructions on how to block and clear cookies. Note that blocking cookies may not block the 'first-party' cookies that are placed on your computer when you visit this site. By first-party cookies, we mean those cookies (whether placed by us or a contractor) that help us see how visitors use our site, and enable us to deliver our ads on our site (as opposed to ads on an online advertising network of third-party websites). Clearing cookies after each visit here will prevent observations from multiple sessions being aggregated over time. Please consider the consequences of blocking or clearing cookies. Many websites rely on their cookies to provide you with services or features that you have requested or expect.

What is the policy for visitors from outside the U.S.?

This is a Korean Web-commerce site. This privacy policy governs the information collected at this site irrespective of where you're located when you access it, browse it, interact with it, and make purchases through it (including those that are shipped to addresses outside the U.S.). This means your personal information may be stored outside of the province, state, and/or country in which you reside, and processed by us, an affiliate or a third-party service provider as described in this privacy policy. Moreover, governmental bodies that have jurisdiction (e.g., courts and law enforcement agencies) may be entitled to access your personal information.

How may I update my personal information?

We prefer to keep your personal information accurate and up-to-date. You may update or modify your information by logging onto Your Account.

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How do we secure your information on our site?

This website has the following types of security measures: limited accessre concerned about how your personal information is used, please visit our site often for this and other important announcements about global.ahnlab.com.

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This Privacy Statement is effective May 7, 2014

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Have Questions?

FAQs

Get answers to frequently asked questions about V3 Home.

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• V3 Home is a security solution for home IoTV3 Home is a security solution for home IoT devices. By connecting V3 Home to the router you use at home, V3 Home can monitor entire network traffic of all devices connected to the router. devices.
• Yes, we only collect metadata (small portion of packet) of the network traffic via encrypted 'secure channel'. We need those information fed into the AI engine to determine the malicious activity. However, any user sensitive data is trimmed and is not collected at all.
• V3 Home will work for you regardless of the region but make sure that you need to have a router to connect.
• 4

  Do I need V3 Home devices as many as IoT devices to protect?

  No, it doesn’t matter how many IoT devices you use but the router. If you are using 100 IoT devices connected to a single router, you need just one V3 Home device. However, if you use multiple routers at home, you need to setup V3 Home devices for each router.
• No, it doesn't have routing feature with it now. We have plan to add routing feature in the near future.
• 6

  Do I need to install an application on every device?

  There is no need to install additional application on your IoT devices to protect them and this is why V3 Home is needed. Even with V3 Home you still need antivirus software to protect your PC because the ability of these solutions are totally different. However you can't use antivirus software on the IoT devices like IP camera or smart refrigerator.
• Currently It doesn't but in the future, it may because the Key Features of V3 Home such as IP filtering based on the blacklist or archiving the security logs cost for the maintenance just like antivirus software.
• Your serial number is located on a label on the back of the product, under the LAN port.